Reza is our Vice President and Head of Global Customer Success. He has extensive and direct international experience in customer service/support, service excellence, service design, escalation management, crisis management, instructional design, adult education and training; global Quality requirements and regulations. Reza brings his expertise in managing international, multi-cultural workforce with in-depth knowledge of Human Resource related challenges. Experienced in large scale international capital equipment project management, installation, Service and Customer Experience metrics including NPS. In-depth knowledge of private and public healthcare dynamics in the developed and developing countries.
Welcome to Penumbra, Inc., Reza!
Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.
For more information, visit www.penumbrainc.com